Policies & Etiquette
We highly encourage pre-registration for all mat classes. This helps us to plan props and movements according to the number of expected students. To pre-register for a class now, click HERE.
All scheduled mat classes require at least 2 hours notice of cancellation to avoid being charged in full. Click HERE for make a cancellation.
All Scheduled Reformer classes require at least 12 hours notice of cancellation to avoid being charged in full.
All Scheduled and reoccuring private sessions require at least 24 hours notice of cancellation to avoid being charged in full.
Purchases are non-refundable.
Please refrain from wearing large jewelry during class to avoid any damage to our equipment. Thank you!
At Plank we intend to execute all scheduled classes, even if they are not full. However, if a class does not have two or more clients registered for the class, we reserve the right to cancel that class. Those who have signed up for the class will receive an email and/or text message notifying them of the cancellation. If a class is cancelled you will receive a credit for use at a future class.
Leave your shoes at the door
Please turn phones off during class
Please show up at least 5 minutes prior to class to ensure on time class start
Please try to make it to class on time to avoid class disruption. If you are more than 10 minutes late please contact us to reschedule your class.
No chit/chat or talking during a class